We will work with you to establish the level of care that is required for your circumstance and then deliver a premium service to ensure your loved one is well cared for, in the comfort they are accustomed to.
Complete Care
Our 'Nursing Home at home' care covers every aspect of care that you would receive within a nursing home – from nursing care and health monitoring, to complete 24 hour care including meal preparation, personal care, laundry, domestic duties and assisted outings. The level of assistance can be discussed and agreed before care commences.
Flexible Care
Ongoing communication and monitoring between you or your loved one, your GP and our health care team ensures that the appropriate level of care is in place at all times.
Continuity of Care
Continuity of care is an important part of our standard of care. We will do our best to ensure you have familiar faces providing the care and becoming familiar with the way your loved one likes things done – if they like Sultana Bran for breakfast but without the sultanas, that is how it will be provided each morning, without the need for repeated requests!
Case Management
The healthcare team who visit your home work closely with our office based Case Managers who are all experienced and highly skilled Registered Nurses. Case Management ensures that all aspects of care are brought together under the guidance of one experienced staff member. There is a staff member available 24 hours a day, 7 days a week to discuss any queries or concerns you may have.
Registered Nurses
- Assess, monitor and provide assistance with general health and wellbeing
- Monitor blood glucose levels and blood pressure
- Offer assistance with continence issues
- Monitor any health issues that arise
- Monitor intake of prescribed medicines
- PEG Management
- Catheter management
- Wound care and advice
- Stoma Care
- Hydration monitoring
- Chronic disease management
- Pain management
- Palliative care
- Liaison with GP and Allied Health Practitioners
Physiotherapists
- Our Physiotherapists can provide assistance with maintaining and or restoring physical function. This would include developing an ongoing conditioning and exercise program to maintain strength and balance.
Occupational Therapists
- Our Occupational Therapists can assess the safety of your home to minimise the risk of falls along with organising appropriate equipment to assist with mobility and safety in the home.
Carers & Domestics
- Showering, dressing, grooming
- Meal preparation and feeding assistance
- Mobilisation
- Domestic duties – including washing, ironing, vacuuming and laundry
- Assisted medical appointments and outings
- Collection of prescriptions
- Liaison with other service providers (ie handyman, lawn mowing etc)
Care Liaisons
At HSS we understand how confusing and time consuming it can be to wade through the multitude of community services available to find the one that will suit you or your loved one. The forms can be difficult to understand and getting time to ring services can be hard with the pressures of work and family commitments.
We have the skill, expertise and knowledge to do this for you. We can work with you to identify your needs, contact service providers, fill in the forms, check on the progress of applications, provide feedback and updates to you and your family, and keep your GP informed.
Whether it is an ACAT assessment for an increase in services, making an application to a meal service provider, or talking you through your options, we have case managers who can become your ‘Care Liaison’ and provide their years of experience to help you.
We will work with you, your family and other health service providers to help you negotiate your way to the community services you need.
We don’t take the matter of your health lightly. We ideally would like one of our senior Registered Nurses to come and meet with you to review your situation and discuss all the options available to you.
We can then give you an indication on the cost involved and if agreeable, set up a complete care plan for review
Contact Us
- SA - (08) 8372 4800
- QLD – 1800 854 300